At lReads-Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when using our website, including your name, email address, phone number, and delivery address when placing orders. We also collect information about your browsing behaviour, such as pages visited, time spent on the site, and links clicked. This data helps us improve our services and provide a better user experience.

Additionally, we may collect technical information such as your IP address, browser type, device information, and operating system. This information is gathered automatically through cookies and similar technologies to enhance site functionality and security.

2. How We Use Your Information

We use your personal information to process and fulfil your orders, including arranging delivery and communicating order status updates. Your contact details enable us to respond to enquiries, provide customer support, and send important notifications about your account or purchases.

We analyse usage data to understand how visitors interact with our website, allowing us to improve navigation, content, and overall functionality. This analysis helps us maintain a high-quality user experience and ensure our platform meets reader needs effectively.

3. Data Storage and Security

Your personal information is stored securely using industry-standard encryption and security measures. We implement technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse. Access to personal information is restricted to authorised personnel who require it to perform their duties.

While we take reasonable precautions to protect your information, no method of transmission over the internet is completely secure. We continuously review and update our security practices to maintain the highest standards of data protection.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering orders. These partners are bound by confidentiality agreements and are only permitted to use your information for specified purposes.

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, ensure user safety, or prevent fraud.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies are small text files stored on your device that help us understand how you interact with our website. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

Our website may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period. For more details, please refer to our Cookie Policy.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. If you wish to review the data we hold about you or request corrections, please contact us using the details provided below. You may also opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

Depending on your location, you may have additional rights under applicable data protection laws, including the right to data portability, restriction of processing, and objection to certain data uses.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit to understand how they collect and use your information.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered data from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected] or by phone at +442078451000. You can also reach us by mail at Globe House, 4 Temple Pl, Temple, London WC2R 2PG, United Kingdom.